The service offered by this company is shockingly bad. It is sometimes hard to tell if they are crooks or just incredibly incompetent - but either way STEER CLEAR. The fact that for some of the fake positive reviews they have posted online they have forgotten to log...Read more
I called them on Friday and they promised a plumber between 1pm and 3pm. Nobody came, no courtesy call. I called and we rescheduled for Monday at 9.30am. When nobody arrived at 10am I called to chase. I was told that the job was definitely scheduled in and that they...Read more
Had a leak from the bathroom sink waste pipe. Was quoted £80 for a call out which would be deducted from work carried out. When the guy got here and assessed the problem i.e. Listened to water spilling out onto the floor behind the bathroom tiles' I was quoted £200 for...Read more
After initial assessment, they rung to arrange a date for the job and I paid the amount quoted. Book a job and no one turned up. Try re-book another one and got no response. Contacted them to ask for refund and still no response. Still trying but still no response.Read more
I read in another review that they masquerade behind a friendly reception team. It’s so true. They cNnot do enough for you or reassure you enough over the phone or in the initial quotation. Once you have paid deposit for “materials’ they sting you with incomplete jobs,...Read more
We called them to repair leak which they said was down to grouting and sealant that needed to be replaced. Once this was done they said the cylinder of the shower needed to be replaced. They failed to show several times and the guy they did send was sloppy and...Read more
Plumbforce Direct - Overpriced, and rip off
Absolute rip off. Please don’t use them. They cancelled their appt twice on us, then charged as £180 + Vat on what was essentially an hour’s job (no additional parts, just a simple change of waste disposal unit!) Do not use.
Quoted me over £400 to change a bathroom tap mixer ! Called another plumber (a well known plumbing firm) and they did it on the day for less than half. Plumbforce Direct charged me £96 for a call out quote - AVOID ! Trading standards ... how can they be allowed to...Read more
My hot water wasn't working when i run the hot water tap but was working only when i switch the radiator on at the boiler. Called plumbforce direct and expained,plumber came had a look and said the boiler needs a new divertor service which i need to pay so he can order...Read more
DO not go near this company. I am in the process of sueing them. They quote for some work, take the money, dont do the work, then dont respond, hang up, promise they will go back and complete the work, no one turns up, then agree to refund, never do it. Hang up on...Read more
I didn't like
- Being given extortionate quotes
- Rip off stay away
- Unfinished overcharged job
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