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1.0

Absolute sham of a company. Do not use them!

They installed a tap in our offices and told me point blank that the only tap that would be suitable would cost ยฃ160 (just for the tap - labour etc was more).

When they had installed the tap I found out it cost ยฃ25 - not only was it clearly not the branded tap they had promised but they also left all the tap packaging behind. The cheapest tap you can find at the nearest big hardware store.

I have unsuccessfully chased them for a refund three months now. Scott initially told us we couldn't have a refund, then made up arbitrary amounts. I filed a formal complaint to Deborah which I have never heard back from despite chasing up repeatedly.

After much much chasing Scott agreed to the refund of ยฃ135 but it has never materialised. We have been told it was paid on various dates but this was never true.

I've had the phone put down on me repeatedly. Complete fraudsters.

User's recommendation: DO NOT TOUCH THEM WITH A BARGEPOLE.

Preferred solution: Full refund.

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