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They quoted £80 to attend an emergency leak. When they turned up they immediately quoted £400 to replace pipework, they would take photographs before and after and would guarantee the work.

This was a tenanted property and I could not attend to verify in time. Then they took two days to arrive, which caused more damage from the leak.

They stopped the leak, but provided no photographic evidence and no invoice. Over the next few days multiple payments were withdrawn from my account, well over the £400 quoted.

I attended the property weeks later and found they had just applied some silicon and no pipes had been replaced. I contacted plumbforcedirect multiple times but was ignored.

Finally I went to the bank and they agreed and immediately reversed the payments. I have also reported them to local trading standards.

Do not use this company.

I cannot stress this enough. With everything going on at the moment the fact that they are willing to just abuse customers and lie and take money from your account is just beyond belief.

User's recommendation: Do Not Use Them!

Monetary Loss: $400.

Preferred solution: I already got a refund..

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