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Called them out for a blocked drain. The price they quoted went out of the window as they said it needed a pressure hose to clear it.

I should have suspected they were cowboys when I had to suggest they lifted the covers to the other drains to check where the blockage was. Anyway - I paid £270 for them to "clear" the blockage which, a week later was blocked again. I called them and they promised to call back. They didn't.

I called them again and they made an appointment to come back but - surprise, surprise - they didn't turn up. I'm now arranging drainage and full comprehensive plumbing cover with the water company for £96 per year for unlimited call-outs - which I should have done in the first place.

Product or Service Mentioned: Plumbforce Direct Plumbing Service.

Reason of review: Poor customer service.

Monetary Loss: $270.

Preferred solution: Full refund.

I didn't like: Rip off stay away.

Company wrote 0 public responses to the review from Jan 03, 2017.
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Hayes, Hillingdon, United Kingdom #1264671

Update on above: They did turn up (a little later than arranged) and have promised to sort it out next week (their jet hose is frozen at the moment). I don't want to be unfair and so will wait until next week and if, as they promise, they do sort the problem I'll post a further update.

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