I had booked in a plumber to come and fix a leak coming through our kitchen ceiling. It was booked for between 6-7pm and I raced home to ensure I was there by 6 and come 7.30pm still no sign of the plumber!
I phoned the office and the woman had no idea what she was doing and couldn't even find a record of the engineer who was assigned to the job. She then went to phone the out of hours plumber and then she never phoned me back and I've not heard a peep today either. Ridiculous service!
DO NOT USE!!! Prices are higher than everywhere else anyway!
Product or Service Mentioned: Plumbforce Direct Plumbing Service.
Reason of review: Did not show up to appointment and EXTREMELY poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Did not show up, Did not call back.