I called in a job to replace the waste in the bathroom washandbasin. I was lead to believe that this would cost a fixed price of £70 +VAT however when the plumber arrived he said that he had never heard of this and charged me 135 +VAT. He said that this was because he...Read more
The service was so bad it was almost criminal. Dishonest to the extreme, no regard for customers and very poor quality incomplete work. Although job only half finished still demanded £360 which was £290 more than i was told the job would be when he arrived. When i...Read more
The fist time slot I was given came and went with no one showing up and no call from company to let me know they were not going to come , I had to call them to see what was happening . I was then given a new time slot the next morning , when the guy turned up 10...Read more
Plumbforce Direct - Not reliable
They give appointments but never turn up. When I called up the engineer was stuck and couldn’t make it because they are stuck in another more important job!!!!
Plumbforce Direct - Dreadful service by admin team
Booked in advance for friday am. No one came si calked & told would now be afternoon. Still no one by 5 so called them again. Told too busy but would now be monday am. Same again. Had to call another gas safe company. Gives poss good gas safe engineers a bad name!
Plumbforce Direct Plumbing Service Review
They gave a quote of £85 to unblock a drain, but then I was told by plumber coming that it would cost £230 because hey had to use a mechinal tool. I specifically asked for this in the quote. Total rip off
Plumbforce Direct Customer Care Review
Called this company out 2nights in a row no one turned up no one rang no one knew anything absolutely dreadful terrible service avoid at all costs never ever use them again and will inform family and friends to avoid also so well done!
First they sent a plumber that was not certified, so he took bit off , then he called his supposed certified colleague from same company, they took out the cartridge and let the water off, so when we called they said oh just put the water bacon which flooded the walls...Read more
They give appointments but never turn up. I first setup an appointment, for a boiler service. They called up and apologised that engineer was stuck and couldn’t make it because they are stuck in another job. Setup appointment next day, staying at home for it again....Read more
we just moved into a house with a few plumbing problems that didn't seem like a very big job -the plumbing just needed some tweaking and we're not plumbers. The website felt very reassuring and the rate seemed reasonable £65 + VAT for a plumber to come out and do some...Read more
I found this company on the internet and booked a plumber. Twice no one turned up. They also hide their reviews so it is very difficult to leave a review to tell other people to to be aware of their unprofessional attitude. No acknowledgement of booking or reference,...Read more
I didn't like
- Do not keep their promise or offer any service
Do not use their services! This is the most unprofessional company I had to deal with... I had 2 issues: - My boiler which used to stop from time to time. - My mixer tap in the shower did not work any more and we had to change only one specific piece. My landlord found...Read more
Here is an extraordinary situation I have with Plumbforcedirect relating to an illicit payment they took from our card, with no work being completed and for an amount that had not been agreed. Our bank and the consumer ombudsman are investigating them etc. Beware of...Read more
I didn't like
- Avoid this company
- Lied about refund
- Rip off stay away
Be warned, these are a bundle of crooks. Lady on the phone appears to be extremely nice and professional but once she gets your card details, things go downhill. Plumber showed up within the hour, assessed the leak and them disappeared for 4 hours. There was no need...Read more
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