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I found this company on the internet and booked a plumber. Twice no one turned up. They also hide their reviews so it is very difficult to leave a review to tell other people to to be aware of their unprofessional attitude. No acknowledgement of booking or reference,...
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1.3
I didn't like
  • The
  • Do not keep their promise or offer any service
#1099592
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Do not use their services! This is the most unprofessional company I had to deal with... I had 2 issues: - My boiler which used to stop from time to time. - My mixer tap in the shower did not work any more and we had to change only one specific piece. My landlord found...
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1.0
#1093173
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Here is an extraordinary situation I have with Plumbforcedirect relating to an illicit payment they took from our card, with no work being completed and for an amount that had not been agreed. Our bank and the consumer ombudsman are investigating them etc. Beware of...
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Anonymous
ben h

hello - ive had an identical experience, it had to be seen to be believed. No idea if theyre open fraudsters or simply that bad its comical.

Anonymous
Nicola12

Has anyone else had a similar issue with Plumbforce or other companies taking unauthorised payments without doing work? There is TV interest in doing a programme on this issue...

1.1
I didn't like
  • Rip off stay away
  • Avoid this company
  • Lied about refund
#1072726
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Plumbforce Direct - Dreadful service by admin team

Plumbforce Direct
#1090228
Booked in advance for friday am. No one came si calked & told would now be afternoon. Still no one by 5 so called them again. Told too busy but would now be monday am. Same again. Had to call another gas safe company. Gives poss good gas safe engineers a bad name!
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Plumbforce Direct Plumbing Service Review

Plumbforce Direct
#1009790
2.0
Details
They gave a quote of £85 to unblock a drain, but then I was told by plumber coming that it would cost £230 because hey had to use a mechinal tool. I specifically asked for this in the quote. Total rip off
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Plumbforce Direct Customer Care Review

Plumbforce Direct
#943908
Called this company out 2nights in a row no one turned up no one rang no one knew anything absolutely dreadful terrible service avoid at all costs never ever use them again and will inform family and friends to avoid also so well done!
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Unreliable Employees Review

Plumbforce Direct
#540354
Engineer came out mon 22 nd sept..promised to return 24 th with new part ..now tues 30 th and still no engineer keep ringing 0333122483816 and getting same responce..engineer coming today..wont give me business address this is one BIG SCAM !!! I am one angry lady !!!! .
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Be warned, these are a bundle of crooks. Lady on the phone appears to be extremely nice and professional but once she gets your card details, things go downhill. Plumber showed up within the hour, assessed the leak and them disappeared for 4 hours. There was no need...
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#1066680
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I booked a plumber a week before so I thought they had plenty of notice, the plumber didn't show within the 1hour tiime frame. I telephoned customer service they didn't know what plumber was due to come and just said they may not turn up or they are runni8ng late.......
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1.0
I didn't like
  • Keep away from this company
#1063013
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I am not someone who usually writes reviews – but I have felt compelled to inform others about the awful service I have received from Plumbforce Direct and how I would strongly discourage other customers from using this company. Over the past 7 months I had to have my...
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1.2
#1062524
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Absolutely useless company. Charged four times the price that was originally quoted, and didn't even do the work. When I tried to call them many many times over the course of two weeks they kept saying they would look into it and call me back. After about 20 calls from...
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1.0
I didn't like
  • Avoid this company
  • Lied about refund
  • Keep away from this company
#1051065
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03.02 Appointment for 8 - 9 a.m. Plumber arrives at 09.40. I had bought the wrong part. He ordered the right part through your office and presented me with an invoice for £447.89 of which half was to be deducted from my card. Plumbforce took the whole amount on 06/02....
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1.8
I didn't like
  • Could not believe a word their staff said
#1044397
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Do not use this company. I arranged a basic plumbing job with them and was given a 2 hour time slot for the next day and told i would be called before they arrived. As the end of the time slot approached i had heard nothing and called them. I was told they would call...
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#1042210
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My boiler was not working properly, I called PlumbForceDirect, 26 York Street, London W1U 6PZ to fix the issue. On site the technician recommended to change it. I agreed and paid for a new boiler 2100 pound. A few days later the water in the kitchen was not cold and I...
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#1038468
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