filters
state:
Show
city:
Show
product:
Show
I called in a job to replace the waste in the bathroom washandbasin. I was lead to believe that this would cost a fixed price of £70 +VAT however when the plumber arrived he said that he had never heard of this and charged me 135 +VAT. He said that this was because he...
Read more
#1127414
Reply to reviews
The service was so bad it was almost criminal. Dishonest to the extreme, no regard for customers and very poor quality incomplete work. Although job only half finished still demanded £360 which was £290 more than i was told the job would be when he arrived. When i...
Read more
#1118000
Reply to reviews
The fist time slot I was given came and went with no one showing up and no call from company to let me know they were not going to come , I had to call them to see what was happening . I was then given a new time slot the next morning , when the guy turned up 10...
Read more
#1117980
Reply to reviews

Plumbforce Direct - Not reliable

Plumbforce Direct
#1117593
They give appointments but never turn up. When I called up the engineer was stuck and couldn’t make it because they are stuck in another more important job!!!!
Comment
Show

Plumbforce Direct - Dreadful service by admin team

Plumbforce Direct
#1090228
Booked in advance for friday am. No one came si calked & told would now be afternoon. Still no one by 5 so called them again. Told too busy but would now be monday am. Same again. Had to call another gas safe company. Gives poss good gas safe engineers a bad name!
Comment
Show

Plumbforce Direct Plumbing Service Review

Plumbforce Direct
#1009790
2.0
Details
They gave a quote of £85 to unblock a drain, but then I was told by plumber coming that it would cost £230 because hey had to use a mechinal tool. I specifically asked for this in the quote. Total rip off
Comment
Show
Additional Fees
Advertised vs Delivered
Price Affordability
Reliability
Staff
Turnaround Time
Value for money
Website

Plumbforce Direct Customer Care Review

Plumbforce Direct
#943908
Called this company out 2nights in a row no one turned up no one rang no one knew anything absolutely dreadful terrible service avoid at all costs never ever use them again and will inform family and friends to avoid also so well done!
Comment
Show
First they sent a plumber that was not certified, so he took bit off , then he called his supposed certified colleague from same company, they took out the cartridge and let the water off, so when we called they said oh just put the water bacon which flooded the walls...
Read more
1.0
#1117416
Reply to reviews
They give appointments but never turn up. I first setup an appointment, for a boiler service. They called up and apologised that engineer was stuck and couldn’t make it because they are stuck in another job. Setup appointment next day, staying at home for it again....
Read more
1.3
#1111697
Reply to reviews
we just moved into a house with a few plumbing problems that didn't seem like a very big job -the plumbing just needed some tweaking and we're not plumbers. The website felt very reassuring and the rate seemed reasonable £65 + VAT for a plumber to come out and do some...
Read more
#1111222
Reply to reviews
I found this company on the internet and booked a plumber. Twice no one turned up. They also hide their reviews so it is very difficult to leave a review to tell other people to to be aware of their unprofessional attitude. No acknowledgement of booking or reference,...
Read more
1.3
I didn't like
  • The
  • Do not keep their promise or offer any service
#1099592
Reply to reviews
Do not use their services! This is the most unprofessional company I had to deal with... I had 2 issues: - My boiler which used to stop from time to time. - My mixer tap in the shower did not work any more and we had to change only one specific piece. My landlord found...
Read more
1.0
#1093173
Reply to reviews
Here is an extraordinary situation I have with Plumbforcedirect relating to an illicit payment they took from our card, with no work being completed and for an amount that had not been agreed. Our bank and the consumer ombudsman are investigating them etc. Beware of...
Read more
Anonymous
ben h

hello - ive had an identical experience, it had to be seen to be believed. No idea if theyre open fraudsters or simply that bad its comical.

Anonymous
Nicola12

Has anyone else had a similar issue with Plumbforce or other companies taking unauthorised payments without doing work? There is TV interest in doing a programme on this issue...

1.1
I didn't like
  • Avoid this company
  • Lied about refund
  • Rip off stay away
#1072726
Reply to reviews

Contact Plumbforce Direct

Mailing Address:
Plumbforce Direct Ltd
4 Old Park Lane
Mayfair, London W1U 6PZ
United Kingdom
Phone:
(800) 699-0000
More

Plumbforce Direct Products and Services

Be warned, these are a bundle of crooks. Lady on the phone appears to be extremely nice and professional but once she gets your card details, things go downhill. Plumber showed up within the hour, assessed the leak and them disappeared for 4 hours. There was no need...
Read more
#1066680
Reply to reviews