Plumbforce Direct
Plumbforce Direct Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plumbforce Direct has 1.5 star rating based on 129 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast emergency plumber, 5 star service, Came around next day.
Cons: Avoid this company, Rip off stay away, Keep away from this company.Recent recommendations regarding this business are as follows: "AVOID", "Stay clear from this company!", "Avoid or be scammed", "Do not use this company!", "DO NOT USE".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plumbforce Direct has 1.5 star rating based on 129 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast emergency plumber, 5 star service, Came around next day.
Cons: Avoid this company, Rip off stay away, Keep away from this company.Recent recommendations regarding this business are as follows: "AVOID", "Stay clear from this company!", "Avoid or be scammed", "Do not use this company!", "DO NOT USE".
Most users ask Plumbforce Direct for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware - unprofessional and rude
Preferred solution: Apology
User's recommendation: AVOID
Appalling customer service
DO NOT USE
I called them out for a tenant with boiler issues.
They missed the first appointment by about 3/ 4 hours without any communication
When they eventually came late they said the fix would take over an hour and £x charge. Then when I called the tenants, the engineer had only been 15 there for minutes and they're trying to overcharge me.
The work they did did not fix the issue.
They missed multiple further appointments over multiple days.
They ignored calls they ignored messages.
They said an engineer was coming out and he never did.
They said they could only contact the guy called Scott, who is the only person that could speak to the engineers and no one else could help.
How can a plumbing company work if no one can contact their engineers to see where they are?
They took my money and stopped answering any contact at all.
They then blocked my number so I couldn't call-in to find out where my money was and to get a refund.
The employee said that Stuart the manager would get in touch with me, and he didn't
I then had to call off my wife's phone and then the guy said that they were processing the refund. I still haven't received the refund.
I said I still wanted to speak to the manager to talk to them about the terrible service I was provided and this Scottish man hung up on me and then blocked my wife's number too.
DO NOT USE
- Too many to mention
Preferred solution: Full refund
User's recommendation: DO NOT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chadwell Heath, Barking And DagenhamTotal frauds - AVOID!
User's recommendation: Stay clear from this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot a real company - Scammers
Preferred solution: To go to the Police and tell them to lock them up and throw away the key
User's recommendation: Avoid or be scammed
Scam company
User's recommendation: Do not use this company!
£420.00 TO FIX A PIN HOLE IN AN ACCESABLE PIPE ,says it all.
- Cons only
- Overcharging
Preferred solution: Price reduction
User's recommendation: find a local engineer yourselves, or get ripped off.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed out of 400 quid
Preferred solution: Full refund
User's recommendation: Dont use
Very angry man with scottish accent hung up on me when i reasonably suggested i'd like to talk through the issue with a view to them fixing it on the first visit
- Angry little man
Preferred solution: just want to warn others to avoid
User's recommendation: avoid
Scam - wrong advice, all horrible things possible, dangerous
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Crawley, West SussexBoiler repair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam! Don’t make the same mistake I did
There are so many similar reviews below Im annoyed at myself for not checking these before contacting Plumbforce, but hoping my review will ensure no one else makes the same mistake as they are scammers.
My shower wasnt heating up, due to the thermostat valve in the shower. Plumbforce came over agreed that was the issue, found the cost of the part, and asked me to pay half then and then half after the job.
They left my shower temperature dial hanging off and broken.
Similar to reviews below, the engineer never turned up at the agreed time, and after countless calls to Scott where he lied saying they were on their way, no one ever turned up. Scott even asked the engineer to call me to explain but the engineer just told me I was being lied to by the company, he hadnt been working when Scott said he was on his way, and the part hadnt even arrived.
After weeks of more useless conversations with Scott, I asked for a refund which they obliged, however this never appeared in my account.
After more calls I received a credit note via email as if to prove I would get one, but of course nothing has come through.
This company is a scam, pathetic and embarrassing, I really dont know how they can live with themselves.
Even if you decide to go with them after reading all the reviews, do not pay any money up front, I have now had my shower successfully fixed by someone else and they only charge after completion which now makes total sense. They were also half the price Plumbforce quoted, indicating they overcharge.
- Nada
- No refund
- Lying incompetent staff
- Unfinished overcharged job
Preferred solution: Full refund
User's recommendation: Don’t do it
Awful experience
Preferred solution: Full refund
User's recommendation: Do not call this company even if your house is flooded with water!
SCAM!!!!!!!!!!!!
User's recommendation: AVOID AT ALL COSTS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRipped off £156, no work carried out.
- Came around next day
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid in advance but no supply of goods!
- Unfinished overcharged job
- Avoid this company
Preferred solution: Full refund
User's recommendation: AVIOD LIKE THE PLAGUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged £400 but boiler still not working - they blocked my number
This company is doggy. I wish I had read the reviews.
I contacted Plumbforce Direct back in June regarding boiler issue.
They said engineer will need to look at it and give a quote. I been in contact with Scott. After payment made, took 1 week before engineer went back. They did some work but did not fix problem, saying they will come again.
1 month of chasing no one has come even thou I am given different dates and time. I been on the phone talking to Scott daily and promises were been made but not fulfill. Today I made it my mission to try and sort it out.
I was told an engineer will come between 8-9am. No one came, so I called at 10.30am.
They said someone will come within the hour. Waited till 1.30pm. No one came. I called them back, Scott cut me off and will not pick up my call any more.
I tried few more times, they have blocked my number. I sent them e-mail asking for a refund but I have not got any response.
Its seem like I have lost a full month of time and £400.
- Cannot get hold of anyone who can get things done
- Only one person picking up phone - scott
- Rude customer service
Preferred solution: Full refund
User's recommendation: Please look at proper review before going for them
About
Plumbforce Direct provides plumbing and drainage services, boilers and central heating system repairs. The company is located in London. Service coverage area includes South, North, West, East London areas and Greater London.
Plumbforce Direct neutralizes both home leakage and industrial plumbing repairs. It also offers home appliances installation: dishwasher, washing machine as well as toilet and bathroom placing. Technicians can eliminate problems with clogged drain, central heating system and gas boiler defects. The company gives 12 month guarantee on any repair, replacement or installation work.Plumbforce Direct provides emergency plumbing services and operates 24 hours a day 7 days a week.
Plumbforce Direct is ranked 41 out of 250 in Plumbing category
UK
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Hi Martyna gearing up for a lawsuit myself. Can’t see your full email please reach out Callumbalogun@***.com